All business types
Shared core · confirmed during a pilot
NURA for pharmacy & chemist
The regulated pharmacy template handles availability enquiries with pharmacist review. Activation requires professional review. NURA never diagnoses, prescribes or sells restricted medicines automatically. It has not yet been verified end-to-end as its own business type.
The workflow, step by step
Every step carries its current status.
Availability enquiry
Answered from your catalogue.
AvailablePrescription photo
Handed to the pharmacist.
Staff-handledAdvice, diagnosis or prescribing
Never done by NURA.
Not offered
NURA's role
- Answers availability questions.
- Routes clinical questions to the pharmacist.
Staff handover
- Every clinical question and every prescription.
Current limitations
- Activation requires professional review.
- In Assist mode (recommended), every AI draft is approved by staff before it is sent.
- WhatsApp business numbers wait for Meta's access review. Instagram and Messenger only reach testers until Meta's review is complete.
- Exports are limited. Use the Orders and Reports screens.
What the labels mean
- Available
- Works in NURA today.
- Preview
- Works with stated limits, or a fix is being reviewed before release.
- Provider-restricted
- Built, but waiting on a provider review such as Meta or Google.
- Staff-handled
- NURA keeps the context. Your team completes this step.
- Not offered
- Outside NURA's scope. Keep using your existing tool for it.