All business types
Shared core · confirmed during a pilot
NURA for shipping, cargo & logistics
The shipping template collects cargo details for staff-confirmed quotes and tracking help. It runs on NURA's shared core and has not yet been verified end-to-end as its own business type.
The workflow, step by step
Every step carries its current status.
Cargo enquiry
Details collected in the conversation.
AvailableQuote
Confirmed by staff.
AvailableTracking
Staff share tracking from your own systems.
Staff-handled
NURA's role
- Collects cargo details and drafts replies for approval.
Staff handover
- Rates not in your catalogue, customs and tracking.
Current limitations
- In Assist mode (recommended), every AI draft is approved by staff before it is sent.
- WhatsApp business numbers wait for Meta's access review. Instagram and Messenger only reach testers until Meta's review is complete.
- Exports are limited. Use the Orders and Reports screens.
What the labels mean
- Available
- Works in NURA today.
- Preview
- Works with stated limits, or a fix is being reviewed before release.
- Provider-restricted
- Built, but waiting on a provider review such as Meta or Google.
- Staff-handled
- NURA keeps the context. Your team completes this step.
- Not offered
- Outside NURA's scope. Keep using your existing tool for it.