All business types
Shared core · confirmed during a pilot
NURA for beauty, salon & spa
The appointment-booking template covers service menus, enquiries, bookings and staff follow-up. It runs on NURA's shared core and has not yet been verified end-to-end as its own business type.
The workflow, step by step
Every step carries its current status.
Service enquiry
Prices from your service menu.
AvailableAppointment
Booked on the Bookings page; double-booking is prevented.
AvailableReminders and deposits
Staff send reminders and confirm deposits using your payment instructions.
Staff-handled
NURA's role
- Answers service and price questions.
- Drafts replies for staff approval.
- Keeps bookings with the customer conversation.
Staff handover
- Deposits and payment confirmation.
- Anything not in your service menu or FAQs.
Current limitations
- Opening hours are not yet enforced on bookings.
- In Assist mode (recommended), every AI draft is approved by staff before it is sent.
- WhatsApp business numbers wait for Meta's access review. Instagram and Messenger only reach testers until Meta's review is complete.
- Exports are limited. Use the Orders and Reports screens.
What the labels mean
- Available
- Works in NURA today.
- Preview
- Works with stated limits, or a fix is being reviewed before release.
- Provider-restricted
- Built, but waiting on a provider review such as Meta or Google.
- Staff-handled
- NURA keeps the context. Your team completes this step.
- Not offered
- Outside NURA's scope. Keep using your existing tool for it.